Refund and Return Policy
At AestheticDiverse, we strive to ensure your satisfaction with your purchase. If you are not completely satisfied with your order, we offer a refund and return policy as outlined below.
1. Return Period
You may return any item within 30 days of receiving your order for a full refund or exchange, provided the item is in its original condition and packaging.
2. Return Process
To initiate a return, please follow these steps:
- Contact our customer service team to request a return authorization.
- Pack the item securely in its original packaging.
- Include a copy of your order confirmation and the reason for the return.
- Ship the package to the address provided by our customer service team.
3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.
4. Non-Returnable Items
Some items are non-returnable, including:
- Gift cards
- Items marked as final sale
5. Exchanges
If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
If you have any questions regarding our refund and return policy, please contact us.